Terms and Conditions

1. Terms
   By using this website, you agree to adhere to these Terms and Conditions of Use, as well as all relevant laws and regulations. You are responsible for complying with any applicable local laws. If you do not agree with these terms, you are not permitted to use or access this site. The materials provided on this website are safeguarded by copyright and trademark laws.
2. Use License
   You are permitted to temporarily download one copy of the materials (information or software) from the TI Constant website for personal, non-commercial viewing only. This is a license, not a transfer of ownership. Under this license, you may not:
   • Modify or replicate the materials.
   • Utilize the materials for any commercial purposes or public displays (whether commercial or non-commercial).
   • Attempt to decompile or reverse-engineer any software found on the TI Constant website.
   • Remove any copyright or proprietary notices from the materials.
   • Transfer the materials to another individual or replicate them on another server.
   This license will automatically terminate if you breach any of these restrictions and may be revoked by TI Constant at any time. Upon termination of your access to these materials or this license, you must eliminate any downloaded materials in your possession, whether in digital or printed format.
3. Disclaimer
   The materials available on the TI Constant website are offered “as is.” TI Constant provides no warranties, either expressed or implied, and disclaims all other warranties, including but not limited to implied warranties or conditions of merchantability, fitness for a specific purpose, or non-infringement of intellectual property or other rights. Additionally, TI Constant does not guarantee the accuracy, expected outcomes, or reliability of the materials on its website or on any linked sites.
4. Limitations
   In no event shall TI Constant or its suppliers be liable for any damages (including, but not limited to, loss of data or profits, or business interruption) resulting from the use or inability to use the materials on the TI Constant website, even if TI Constant or an authorized representative has been made aware of the possibility of such damage. Since some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages, these restrictions may not apply to you.
5. Revisions and Errata
   The materials on the TI Constant website may contain technical, typographical, or photographic inaccuracies. TI Constant does not guarantee that any materials on its website are accurate, complete, or up-to-date. TI Constant may change the materials on its website at any time without prior notice but does not commit to updating the materials.
6. Links
   TI Constant has not reviewed all the sites linked to its website and is not responsible for the content of any such linked site. The inclusion of any link does not suggest endorsement by TI Constant. The use of any linked website is at the user’s own risk.
7. Modifications to Site Terms of Use
   TI Constant may update these terms of use at any time without notification. By using this website, you agree to be bound by the current version of these Terms and Conditions of Use.
8. Governing Law
   Any claims related to the TI Constant website shall be governed by the laws of the State of New York, without regard to its conflict of law provisions.

Cancellation Policy

To cancel or reschedule your appointment with a TI Constant technician, please give us a call at least 3 business hours before your scheduled time. For instance, if your appointment is set for 2 PM to 3 PM, you’ll need to notify us before 11 AM on that day. PLEASE DO NOT LEAVE A VOICEMAIL if you contact us outside of our regular business hours. Cancellations or rescheduling can only be processed by speaking with a live TI Constant representative.
Failure to adhere to our cancellation policy will incur a service fee of $89 plus tax. Payment is required within 24 hours of your scheduled appointment.

If you have any questions, feel free to reach out to us at:
Email: support@ticonstant.com
Phone: 888-717-4554

General Terms and Conditions for Service Use

By authorizing services to be performed, the client agrees to the following terms and conditions.
Service calls and deposits are non-refundable. To carry out diagnostics or repairs, some tasks may necessitate moving appliances. Therefore, the client acknowledges that the TI Constant team is not responsible for damage to floors, walls, etc. TI Constant guarantees only the parts repaired or replaced by us for the duration specified on the invoice. The diagnostic service call fee is $89 plus taxes per appliance. A second technician fee is $45 plus tax.
To cancel an appointment, the client must contact our office and speak with a live agent at least 3 hours prior to the scheduled appointment time. Failing to do so will result in a charge of $89 plus tax.

Parts ordered for repairs are non-refundable or cancellable; however, with management approval, a 30% restocking fee may apply in some cases. Water damage and food spoilage are not eligible for refunds. The warranty is non-transferable.

Payment terms are due upon receipt of the invoice. Invoices that are 30 days overdue or canceled payments will incur an $89 late fee. Unpaid invoices may be sent to a third-party collection agency.

All prices are subject to applicable taxes.

For Zelle transfers , please send payments to: ticonstantinc@gmail.com

A convenience fee of 3% will be added to the total bill for payments made by credit card.

Additional Terms Regarding Parts and Deposits

TI Constant requires a deposit for parts before placing any order. In the event of a cancellation, the client may be charged for the shipping costs incurred. If the deposit is made for parts that are on backorder or considered special order items, the deposit is non-refundable under any circumstances.

Warranty Terms

Our standard warranty on parts is one year, and the labor warranty is three months. Please note that our warranty does not cover parts purchased by the client, nor does it extend to labor for such parts. Additionally, we reserve the right to refuse warranty service if we find that the protective sticker has been tampered with, such as torn, repositioned, or replaced.

If a part fails within the warranty period and qualifies under the warranty, we will provide a replacement. However, the labor cost for installing the replacement part will be charged to the client again.

By agreeing to these terms, you acknowledge and accept the conditions outlined above.